Last Updated: November 12, 2024

This Privacy Policy outlines how Mystic Mirage (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you use the website, use our services, or make purchases through https://www.mysticmirage.shop/ (the “Site”) or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or other individual whose information we collect according to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect your personal information from various sources as described below. The information we collect and use depends on how you interact with us.

In addition to the specific purposes outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, fulfill any applicable terms of service, and protect or defend our rights and the rights of our users or third parties.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information You Provide to Us Directly

The information you provide directly to us through our Services may include:

• Basic contact information, including your name, address, phone number, and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including username, password, and security questions.
• Stored information, including the items you view, add to your cart, or add to your wishlist.
• Customer support information, including the information you choose to include in communications with us, such as when submitting a message through the Services.

Some features of the Services may require you to provide certain information about yourself. You can choose not to provide this information, but this may prevent you from using or accessing those features.

Information We Collect Through Cookies

We also automatically collect certain information about your interactions with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) for this purpose. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information related to your interactions with the Services.

Information We Obtain From Third Parties

Finally, we may obtain information about you from third parties, including suppliers and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as WordPress.
• Our payment processors, who collect payment information (e.g., bank account information, credit or debit card information, billing address) to process your payment in order to fulfill your orders and deliver the products or services you requested.
• When you visit our Site, open or click emails we send you, or interact with our Services or ads, we, or third parties we work with, may collect certain information automatically using online tracking technologies such as pixels, web beacons, developer software kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of any information provided to us by third parties, and we are not responsible for third-party practices or policies. For more information, see the “Third-Party Sites and Links” section below.

How We Use Your Personal Information

• Delivery of Products and Services. We use your personal information to provide the Services and fulfill our agreement with you, including processing your payments, fulfilling your orders, sending notifications about your account, purchases, returns, exchanges, or other transactions, creating and maintaining your account, organizing shipping, facilitating returns and exchanges, and allowing you to post reviews.
• Marketing and Advertising. We use your personal information for promotional and marketing purposes, such as sending marketing, advertising, and promotional communications via email, text message, or mail, and to present you with product or service ads. This may include using your personal information to better personalize the Services and ads on our Site and other websites.
• Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, contact us immediately.
• Communication with You. We use your personal information to provide customer support and improve our services. This falls within our legitimate interests to respond to you, provide effective services, and maintain our business relationship with you.

Cookies

As with many websites, we use Cookies on our Site. For specific information about the cookies we use to power our store with WordPress, refer to WordPress Cookie Policy. We use Cookies to support and improve our Site and Services (including remembering your actions and preferences), to conduct analytics, and to better understand user interactions with the Services (for our legitimate interests in administering, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and ads on our Site and other websites.

Most browsers accept Cookies automatically by default, but you can configure your browser to delete or reject Cookies through browser controls. Please note that deleting or blocking Cookies may negatively affect your user experience and may cause some of the Services, including certain features and general functionality, to work improperly or become unavailable. Blocking cookies may also not fully prevent how we share information with third parties, such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes as set forth in this Privacy Policy. Such circumstances may include:

• To service providers or other third parties who perform services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
• To business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you directly request or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations, with your consent.
• With our partners or otherwise within our corporate group, in our legitimate interest to operate a successful business.
• In connection with a corporate transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect the Services, our rights, and protect and defend the rights of our users or third parties.